Prompt response: If you have questions and contact the after-sales team, you will usually receive a response within 24 hours.

Effective problem-solving: After-sales staff are well-trained and can diagnose and solve problems efficiently.

Friendly and helpful attitude: Staff are polite, patient, and truly care about customers' concerns. Make customers feel valued and respected throughout the interaction.

Warranty fulfillment: Strictly abide by the warranty terms and provide free repairs and replacements during the warranty period.

Follow-up and feedback: After solving the problem, follow up with the customer to ensure that you are satisfied with the solution and solicit feedback to continuously improve after-sales service.